Tools to Power Your Online Retail Business

eCommerce Journal

Subscribe to eCommerce Journal: eMailAlertsEmail Alerts newslettersWeekly Newsletters
Get eCommerce Journal: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn


Top Stories

Blockchain technology is taking over the world. It is an ingenious invention by a person or a group of people known by the pseudonym, Satoshi Nakamoto. Unless you’ve been living under a rock for the past 8 years, you have heard of Bitcoin. The underlying technology behind Bitcoin is called blockchain, a public ledger of all the Bitcoin transactions that ever happened on its network. However, the use of blockchain is not limited to Bitcoin. There have been numerous projects that are making use of blockchain technology. The most famous of these is Ethereum, which is a simplified platform to let developers build apps (dApps) on the blockchain. Another prominent project using blockchain technology is Sia, a distributed cloud storage platform. The idea for Sia was conceived back in 2013 at HackMIT, a hackathon hosted at the Massachusetts Institute of Technology. The ide... (more)

What Digital Transformation Means to Retailers | @ThingsExpo #DX #IoT #M2M

A recent BusinessWeek article titled “America’s Retailers Are Closing Stores Faster Than Ever” summarizes the epidemic that retailers are facing today (see Figure 1). Figure 1:  Growing Epidemic of Store Closures Retailers are closing stores at a record path and the driving force behind the acceleration in store closings is Amazon, who now accounts for over 50% of all on-line retail sales (see Figure 2). Figure 2:  Amazon’s Growing Dominance of e-commerce; source:  “Competitors Can’t Keep Up With Amazon’s Growth” What are retailers to do when the tricks and techniques that worked in the past just don’t work in today’s real-time data and analytics driven business world?  Business models that worked in a world that valued size and location quickly fall apart in a world where retailers are leveraging customer, product and operational data and analytics to provide a h... (more)

What Is #DigitalTransformation? | @ThingsExpo #AI #DX #IoT #SmartCities

For a phrase that’s being thrown around a lot recently, what does “Digital Transformation” really mean? When someone says that they want to digitally transform their business, what does one really mean, why do they want to do it, and should they approach this “digital transformation” process? First off, let’s start with a definition. If we don’t know what we are trying to achieve, then how do we know how to get there? Or to quote the famous Greek philosopher Yogi Berra: “If you don’t know where you are going, you’ll end up someplace else.” In a recent blog “How To Achieve Digital Transformation,” I stated with the following definition of Digital Transformation: “The coupling of granular, real-time data (e.g., smartphones, connected devices, smart appliances, wearables, mobile commerce, video surveillance) with modern technologies (e.g., cloud native apps, big data ... (more)

Four Use Cases for Leveraging Business iQ

The application and the business have converged. In fact, the performance of your business is now inseparable from the performance of your apps. Customers who are connected to the code you write or the applications and infrastructure you manage demand a flawless experience, and they are loyal to the brand that delivers it. The challenge, however, is that the traditional ways of managing services and operations are falling short, jeopardizing business success. Many BI tools today help analyze business data, but they are mostly for historical analysis and trends. For example, web analytics tools help analyze customer conversion rates and how end-users are using your website, but don’t tell you why it’s happening. And then there are traditional APM tools that tell you whether your applications are healthy or performing poorly, but offer little visibility into the impac... (more)

Chatbots, AI and #FinTech | @CloudExpo #AI #ML #DX #DigitalTransformation

FinTech is a lucrative, yet quite saturated market. In order to stay competitive, businesses should keep track of the emerging trends and be able to capitalize on them before their competitors do. Artificial Intelligence is currently among the most promising FinTech trends. Leading financial brands such as Capital One, MasterCard, as well as hundreds of startups have set the pace for the adoption of virtual financial advisors. If you want to stay ahead of your competition or simply explore the opportunities for AI in fintech, this article is for you. Here is a brief overview of the existing AI-powered personal finance apps as well as some useful tips on how to develop one. AI and Chatbots: The hottest topics of 2017 The recent shift in consumer behavior triggered a new wave of innovation across major industries. Traditional business models and strategies are being re... (more)

Improve Your UX and You’re Bound to See eCommerce Success | @DevOpsSummit #DevOp #WebPerfs

Improve Your UX and You're Bound to See eCommerce Success By Scott Davis Commerce has become both digital and global: Online sales are expected to exceed $1.6 trillion dollars by 2020. As a customer preferred way of doing business, ecommerce offers increased selection, value, and convenience. Online shopping also offers merchants increased access to customer data and opportunities to capitalize on that information. If your business isn’t keeping pace with best practices in ecommerce UX—not to mention leveraging mobile to capture even more opportunities—you’ll miss out on the continuously growing percentage of consumer online spending. In 2016, for instance, shoppers made 51 percent of their purchases online (compared to 48 percent in 2015 and 47 percent in 2014). Regardless of the path of innovation you choose in the ecommerce space, your online presence should be o... (more)

Blockchain and Smart Contracts | @CloudExpo #FinTech #Bitcoin #Blockchain

Blockchain is certainly the rage. No matter the industry, you can't seem to have a technology discussion before the topic is raised. According to Gartner's latest hype cycle for emerging technologies, blockchain is approaching the peak. It is considered by Gartner as one of the ‘Key platform-enabling technologies to track.' Approximately $1.4B has been invested in blockchain just this year, according to PwC executive Seamus Cushley. While there is a lot of ‘hype vs reality' discussions going on, there is no arguing that blockchain is being taken very seriously across industries and cannot be ignored. In its simplest terms, blockchain is a distributed ledger. However, the reality is much more complex than that. Some of my earlier blogs on blockchain examine some of those complexities (‘Blockchain - It's So Much More than Bitcoin', ‘Blockchain - You want me to trust... (more)

Enterprise Mobility Growing Fastest in Asia

Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016. M2M industry executive Derick Tsang will bring his knowledge of M2M and telecommunications to the Asia Pacific region for Telit Wireless Solutions.  The company has created a new “president of the Asia Pacific region” position for Tsang, and he will be responsible for South Korea, China, India, Southeast Asia, Taiwan and Australia.  He will also establish Telit sales outreach in Japan. Read Original Content Chinese search engine provider Baidu will take advantage of the booming mobile and smartphone market in China and focus on mobile in 2012.  In Q4 2011 China became the largest mobile market in the world. R... (more)

Vodafone India; China’s Baidu; Asia-Pacific News Roundup

Welcome to Enterprise Mobility Asia News Weekly, an online newsletter that consists of the most interesting news and articles related to enterprise mobility in Asia.  Asia is predicted to be the fastest area of growth for enterprise mobility between now and 2016. E-commerce entrepreneur Minh Bui shares his recent interview and findings about the future of e-commerce in Indonesia in this article featured in e27.  Read Original Content Vodafone India is launching a new campaign that will show off mobile apps that are “fun and interesting”.  The goal of the campaign is to shift traditional mobile Internet usage patterns and enable users to see the Internet as a source of fun and convenience.  Read Original Content China’s Baidu is working with France Telecom to develop a browser for Android-based smartphones sold in Africa and the Middle East.  Read Original Content Ante... (more)

Will Social Media Replace the Need for In-Person Meetings?

Remember, we're human beings and after all isn't that what this social media thing is all about? Isn't it about connecting people to people? Connecting people to you, your product, your service, your solution? And what will happen in the future? It will be about connecting clients to clients where they will discuss you, your product recommendations, your service standards, and results of the solutions you recommended. How will you ever provide this high level of connectivity? Will it come through B2B, P2P, LinkedIn, Twitter, Facebook, some "killer apps" or F2F meetings? Finally the correct answer is ALL OF THE ABOVE - IT'S ALL INTEGRATED! And YOUR's is the FACE of the new emerging integrated approach to customer connectivity. So you're frightened of this new world of connectivity, that's human. You want things to remain the same, that's human. Before you take the ne... (more)

Sharepoint Private Cloud – Socializing Enterprise Applications

The reason I think the Cloud market will experience such a huge boom is that it will be accompanied by other equally powerful IT trends. Indeed they will magnify the benefit of one another, and these overlaps are the ideal sweet spots to provide the context and opportunity for new start-ups. The overlap between Cloud Computing and an Enterprise 2.0 strategy of ‘socializing enterprise apps’ is this type of focus for our ‘LiveWIRE’ Cloud Venture, a new toolset that overlays across Microsoft Sharepoint and offers the secret sauce potential to dramatically increase sales of hosted Sharepoint offerings. Mastering Enterprise 2.0 – Socializing enterprise applications On their own, Cloud technologies are still very hot, but ultimately a technical proposition. Yes virtualization can improve the efficiencies of IT operations, but this is an underlying technical improvement,... (more)