I happened to be in India last November when prime minister Modi announced
the demonetization program, where 86% of the currency in the form of two
paper bills (Rs. 500 and 1000 denomination) were made defunct. People were
given time to deposit their existing currencies in the bank. Those who had
unusually high volume of such currencies were supposed to declare the legal
source or face stiff penalties such as 60-75% tax. The goal was to catch the
money hoarders and black marketers who avoid paying taxes on such undeclared
Four months later, I happened to visit India last February. Everyone
suggested I download an app called Paytm. I could transfer money from a bank
account instantly. What was convenient with Paytm was that I could use it at
gas stations, small stores, and even at roadside vendor shops. Everyone seems
to have installed the Paytm station where... (more)
Blockchain is certainly the rage. No matter the industry, you can't seem to
have a technology discussion before the topic is raised. According to
Gartner's latest hype cycle for emerging technologies, blockchain is
approaching the peak. It is considered by Gartner as one of the ‘Key
platform-enabling technologies to track.' Approximately $1.4B has been
invested in blockchain just this year, according to PwC executive Seamus
Cushley. While there is a lot of ‘hype vs reality' discussions going on,
there is no arguing that blockchain is being taken very seriously across
industries and cannot be ignored.
In its simplest terms, blockchain is a distributed ledger. However, the
reality is much more complex than that. Some of my earlier blogs on
blockchain examine some of those complexities (‘Blockchain - It's So Much
More than Bitcoin', ‘Blockchain - You want me to trust... (more)
How It's Made: A Continuous Delivery Pipeline
By Necco Ceresani
Software delivery was once specific to the IT industry. Now, Continuous
Delivery pipelines are used around world from e-commerce to airline
Building a software delivery pipeline once involved hours of scripting and
manual steps – a process that’s painful, if not impossible, to scale.
However Continuous Delivery with Application Release Automation tools offers
a scripting-free, automated experience. Continuous Delivery pipelines are
immensely powerful for the modern enterprise, boosting production and even
Getting Started: Measure the Existing Process
To get started building a Continuous Delivery pipeline, the IT Manager
measures key metrics from the existing software release pipeline. The most
important metrics to look at are:
Time to Deployment Deployment Frequency Cha... (more)
Is Azure the dominant cloud-based development infrastructure of the future?
There’s some good evidence to support that claim. At last year’s Dell
World conference in Austin, TX, Microsoft CEO Satya Nadella announced on
stage that there are only two horses in the contest for control of the cloud.
“It’s a Seattle race,” Nadella said. “Amazon clearly is the leader,
but we are number two. We have a huge run-rate. All up, our cloud business
last time we talked about it was over $8 billion of run-rate.”
Normally, you could dismiss that as typical marketing speak, but market
analysts tend to agree with him. Gartner’s Magic Quadrant for Cloud
Infrastructure as a Service Report found that there are only two leaders in
the space. AWS is ahead, but Microsoft Azure’s offerings are growing
faster. Gartner concluded, “Microsoft Azure, in addition to Amazon Web
Services, is showi... (more)
Site Reliability Engineering: DevOps 2.0
By Saba Anees
Has there ever been a better time to be in DevOps? TV shows like “Person of
Interest” and “Mr. Robot” are getting better at showing what developers
actually do, using chunks of working code. Movies like Michael Mann’s
“Blackhat” (2015) won praise from Google’s security team for its DevOps
accuracy in a few scenes. Look around and you’ll discover elements of
DevOps culture filtering out into wider society, such as people in all walks
of life discussing their uptime or fast approaching code lock.
On the other hand, perhaps the biggest thorn in the side of DevOps is that
developers and operations teams don’t normally get along well. Developers
want to rush ahead and compile some groundbreaking code under extremely tight
schedules, while operations teams try to slow everyone down to identify
systemic risks from acci... (more)
Is American E-Commerce About to Be Caught Napping with Payment Methods
With a slow-growing domestic market and their own consumers increasingly
shopping cross border, US e-commerce sites are starting to realize they need
to compete globally. But are they ready for it? And are their payment service
A.T Kearney´s "2015 Global Retail E-Commerce Index Report "put it in a
nutshell: with the global explosion of e-commerce, being able to effectively
sell across borders is going to be a key differentiator between the next
round of online-retail winners and losers. By being good at selling across
borders, the winners will be able to expand into new markets without the cost
of having a physical footprint in those markets(1). This will give them the
competitive edge over rivals still locked into just their domestic markets.
The challenge this poses is especially rele... (more)
You can call me biased, or out of touch, but over the past two years, I’ve
been reading articles and blogs about how Big Data is going away, dying, or
already dead. So what changed?
Is Big Data falling into Gartner’s dreaded trough of disillusionment? Did
someone discover that predictive analytics could have a butterfly effect and
change the course of history and hence, we should abandon these voodoo
analytics practices? Did we figure out that we actually don’t have enough
data to call it “Big” data? Did we already finish analyzing all the data
and we’re all done? Or… are the people calling it dead really just a
bunch of marketers who are looking move on to the next new thought leadership
topic, so they write one final blog to make one final impression just before
they abandon the topic? Bingo. I’m looking at you… industry pundits,
thought leaders, and analysts.
Personalization: The Impact on Ecommerce Customer Experience
By Matt Keenan
The generic customer journey is dead. One size no longer fits all – for
both B2C and B2B customers. So how do you make a customer feel special when
the internet has all but eliminated differentiating by product or price?
According to Gartner, the delivered digital customer experience must be the
key differentiator for your organization.1 So it’s no surprise that one of
the top initiatives for retailers is to deliver unique and engaging
experiences to each and every customer they serve, appealing to their unique
wants and needs, on-line and in-store .
The first wave of targeting content, or Personalization, consisted of
segmenting customers into static, broad groups across channels such as web,
email, banner ads, and product recommendations. The premise was that
customers can be grouped based... (more)
In my last blog post, I shared my predictions for the Internet of Things in
2017. Prior to that, I talked about why I believe IoT is real, and how there
is an opportunity for many businesses to improve operations, enable
automation and drive new revenue.
In this in a short video, I answer the question I’ve been asked so many
What is IoT?
Check out this 7-minute video and learn:
Ways in which IoT surrounds us every day.
What we can learn from e-commerce and the similarities with IoT.
How IoT is being used in the enterprise to become smarter like our homes.
How IoT can play a meaningful role in many businesses.
How to outfit a store with IoT-enabled devices like kiosks, vending machines,
Point of Sale systems, digital signage and more to improve the customer
Understanding the Inscrutable Chinese Internet
If you had a chance to enter on the ground level of the largest e-commerce
market in the world - would you? China is the world's most populated country
with the second largest economy and the world's fastest growing market. It is
estimated that by 2018 the Chinese market will be reaching over $30 billion
in gaming revenue alone.
Admittedly for a foreign company, doing business in China can be challenging.
Often changing laws, administrative regulations and the often inscrutable
Chinese Internet combined with ICP registration, the Great Firewall, and BGPs
have resulted in a limited foreign market in Mainland China. Today there are
more than 60 existing governmental Internet regulations that are implemented
by the provincial branches of state-owned ISPs, companies, and organizations.
In addition, each province of China h... (more)
There are seven key megatrends driving the future of enterprise IT. You can
remember them all with the helpful mnemonic acronym CAMBRIC, which stands
for Cloud Computing, Artificial Intelligence, Mobility, Big
Data, Robotics, Internet of Things, CyberSecurity.
In this post we dive deeper into the trend of Robotics.
Operating along a spectrum of human controlled to semi-autonomous to totally
independent, robots are already operating in our world. They save lives in
hospitals, are taking the place of humans in dangerous jobs, improve our oil
exploration and farming, endure the hazards of outer space and now fight our
wars. Soon they will make driving safe. Like AI, Robotics hold great
potential to displace large portions of the global workforce. Robotic
factories are already causing a large shift of manufacturing back from China
to the US and we expect th... (more)