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Is American E-Commerce About to Be Caught Napping with Payment Methods With a slow-growing domestic market and their own consumers increasingly shopping cross border, US e-commerce sites are starting to realize they need to compete globally. But are they ready for it? And are their payment service providers? A.T Kearney´s "2015 Global Retail E-Commerce Index Report "put it in a nutshell: with the global explosion of e-commerce, being able to effectively sell across borders is going to be a key differentiator between the next round of online-retail winners and losers. By being good at selling across borders, the winners will be able to expand into new markets without the cost of having a physical footprint in those markets(1). This will give them the competitive edge over rivals still locked into just their domestic markets. The challenge this poses is especially rele... (more)

[session] Chinese Internet | @CloudExpo @CDSGlobalCloud #SDS #DataCenter

Understanding the Inscrutable Chinese Internet If you had a chance to enter on the ground level of the largest e-commerce market in the world - would you? China is the world's most populated country with the second largest economy and the world's fastest growing market. It is estimated that by 2018 the Chinese market will be reaching over $30 billion in gaming revenue alone. Admittedly for a foreign company, doing business in China can be challenging. Often changing laws, administrative regulations and the often inscrutable Chinese Internet combined with ICP registration, the Great Firewall, and BGPs have resulted in a limited foreign market in Mainland China. Today there are more than 60 existing governmental Internet regulations that are implemented by the provincial branches of state-owned ISPs, companies, and organizations. In addition, each province of China h... (more)

Site Reliability Engineering: DevOps 2.0 | @DevOpsSummit #Cloud #DevOps #DataCenter #Monitoring

Site Reliability Engineering: DevOps 2.0 By Saba Anees Has there ever been a better time to be in DevOps? TV shows like “Person of Interest” and “Mr. Robot” are getting better at showing what developers actually do, using chunks of working code. Movies like Michael Mann’s “Blackhat” (2015) won praise from Google’s security team for its DevOps accuracy in a few scenes. Look around and you’ll discover elements of DevOps culture filtering out into wider society, such as people in all walks of life discussing their uptime or fast approaching code lock. On the other hand, perhaps the biggest thorn in the side of DevOps is that developers and operations teams don’t normally get along well. Developers want to rush ahead and compile some groundbreaking code under extremely tight schedules, while operations teams try to slow everyone down to identify systemic risks from acci... (more)

Zend Teams with Varien

e-Commerce Journal Zend has gotten Varien, apparently a hot e-commerce platform, to ship the free Community Edition of Zend Server, the PHP web application server with the free Community Edition of its open source Magento e-commerce software. Varien, in turn, will contribute a number of native e-commerce features such as payment gateways and shipping calculation modules to the open source PHP framework, Zend Framework, which is an integrated part of Zend Server. And both Zend and Varien will be optimizing Magento, Zend Server and Zend Framework to deliver peak performance for e-commerce applications. The all-in-one deal should make it easier for SMBs to evaluate, develop and deploy state-of-the-art e-commerce web apps with features such as catalog and order management, analytics, SEO, merchandizing, customer accounts and shipping on a Windows or Linux platform. Magen... (more)

The Impact on Ecommerce Customer Experience | @DevOpsSummit #APM #DevOps #DigitalTransformation

Personalization: The Impact on Ecommerce Customer Experience By Matt Keenan The generic customer journey is dead. One size no longer fits all – for both B2C and B2B customers. So how do you make a customer feel special when the internet has all but eliminated differentiating by product or price? According to Gartner, the delivered digital customer experience must be the key differentiator for your organization.1 So it’s no surprise that one of the top initiatives for retailers is to deliver unique and engaging experiences to each and every customer they serve, appealing to their unique wants and needs, on-line and in-store . The first wave of targeting content, or Personalization, consisted of segmenting customers into static, broad groups across channels such as web, email, banner ads, and product recommendations. The premise was that customers can be grouped based... (more)

Mobility and #DigitalTransformation | @ThingsExpo #IoT #M2M #BigData

Economies are changing.  Industries are changing. Markets are changing. Consumers are changing and shopping differently. As competitive advantages evolve into market standards, areas of competition move. Today we see fields of competition move to data utilization and digital transformation initiatives. When considering how your company needs to digitally transform, there are three very important questions to ask: How am I defining digital transformation? What is motivating me to digitally transform? Why should I digitally transform now? As a definition for digital transformation I use - rethinking, redesigning and restructuring technology and business models to more quickly and effectively respond to and engage employees, partners and customers in digital environments. To answer the questions about motivation, I propose there are eight key forces at work today that ... (more)

Building Digital Capabilities | @CloudExpo #Cloud #BigData #DigitalTransformation

Most enterprises are struggling to innovate and are not investing enough into new technologies to counter disruptive measures. As a result, in a few years, their products are becoming irrelevant in the market. Examples of Blackberry, Nokia, Kodak, Blockbuster have been quoted numerous times. Technology has lowered the entry barrier to innovation, and new entrants can easily disrupt the entire business models in a matter of months. Geographical borders do not guarantee any competitive advantages anymore. Any breakthrough or new idea travels around the world in a matter of minutes. For an enterprise embarking on the digital transformation, following key things need to fall in place for building digital capability within the enterprise: Business vision – digital transformation initiatives are cross division or cross-functional, as a result, having a common business vis... (more)

SAP Hybris: Achieving Omni-channel with Application Performance

SAP Hybris: Achieving Omni-channel with Application Performance By Anand Akela The retail industry is transforming in today’s digital age. Consumer behavior keeps evolving and online spending is skyrocketing. In addition, retail customers are looking for a blended online and in-store experience and expecting brick-and-mortar stores and online channels to be integrated through an omni-channel strategy. This requires retailers to become customer obsessed and strive to deliver personalized, convenient and seamless shopping experiences online and in the stores. SAP Hybris omni-channel commerce is well positioned to help these customer focused retailers in their journey of digital transformation by offering a single system for managing product content, commerce operations and channels. Thus helping retailers, manufacturers and others to create a unified and seamless cros... (more)

iPaaS – Integration Platform as a Service | @CloudExpo #Cloud

Gartner describes iPaaS as: “a suite of cloud services enabling development, execution and governance of integration flows connecting any combination of on premises and cloud-based processes, services, applications and data within individual or across multiple organizations.” Their Magic Quadrant, which can be downloaded courtesy of Mulesoft, defines Service Description: What qualifies as a true Cloud service, iPaaS Functionality. Use Cases and Buying Centers: iPaaS primarily addresses a need for Cloud Service Integration integrating on-premises applications and data, with SaaS and other Cloud services. Market Trends: Gartner has identified at least 30 iPaaS vendors and anticipates a highly competitive market, with key growth sectors like IoT Integrations Vendor Analysis: Strengths and Cautions of 16 iPaaS vendor offerings, such as Microsoft, IBM, Mulesoft, Dell and ... (more)

A Digital Transformation Doctrine Is Required By @KRBenedict | @ThingsExpo #IoT

In my 30-years in the high tech industry I have often heard the business maxim, "Develop a business strategy first, and then find the technology to support it." This well-worn business doctrine, I have come to believe in this age of digital transformation, is wrong and it is time to repudiate it. Let me support my argument by first asking a few questions. What came first e-commerce or the Internet? What came first mobile commerce, or wireless mobile communications? What came first the commercial airline industry or the airplane? What came first armored knights being used as shock troops, or stirrups? Stirrups of course! Technology innovations have a long history of appearing first, and then doctrines evolving slowly later. What we are learning, however, is if your outdated business doctrines are dictating the speed of your technology adoptions - you are in big troubl... (more)

Sybase 365 Survey: Consumers to Put Money Where Their Mobile Devices Are

New momentum can be seen in the latest usage trends highlighted by the survey, according to Beard. According to the survey, 22% of respondents are already using their mobile devices to conduct research or compare prices when shopping. Seventeen percent of respondents have used their mobile devices for banking-related purposes, while 14% have accepted coupons or alerts on deals.  Conditions are ripe for the mobile economy to play a bigger role than ever this holiday season, according to a national survey conducted by Sybase 365, a subsidiary of Sybase, Inc., the global leader in mobile messaging and mobile commerce services. The survey of 1,000 consumers found that one out of three respondents who are willing and able to do so with their current devices would purchase goods or services this holiday season using their device if they were presented with mobile-based... (more)