Tools to Power Your Online Retail Business

eCommerce Journal

Subscribe to eCommerce Journal: eMailAlertsEmail Alerts newslettersWeekly Newsletters
Get eCommerce Journal: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn


Top Stories

I happened to be in India last November when prime minister Modi announced the demonetization program, where 86% of the currency in the form of two paper bills (Rs. 500 and 1000 denomination) were made defunct. People were given time to deposit their existing currencies in the bank. Those who had unusually high volume of such currencies were supposed to declare the legal source or face stiff penalties such as 60-75% tax. The goal was to catch the money hoarders and black marketers who avoid paying taxes on such undeclared money. Four months later, I happened to visit India last February. Everyone suggested I download an app called Paytm. I could transfer money from a bank account instantly. What was convenient with Paytm was that I could use it at gas stations, small stores, and even at roadside vendor shops. Everyone seems to have installed the Paytm station where... (more)

Blockchain and Smart Contracts | @CloudExpo #FinTech #Bitcoin #Blockchain

Blockchain is certainly the rage. No matter the industry, you can't seem to have a technology discussion before the topic is raised. According to Gartner's latest hype cycle for emerging technologies, blockchain is approaching the peak. It is considered by Gartner as one of the ‘Key platform-enabling technologies to track.' Approximately $1.4B has been invested in blockchain just this year, according to PwC executive Seamus Cushley. While there is a lot of ‘hype vs reality' discussions going on, there is no arguing that blockchain is being taken very seriously across industries and cannot be ignored. In its simplest terms, blockchain is a distributed ledger. However, the reality is much more complex than that. Some of my earlier blogs on blockchain examine some of those complexities (‘Blockchain - It's So Much More than Bitcoin', ‘Blockchain - You want me to trust... (more)

How It’s Made: A #ContinuousDelivery Pipeline | @DevOpsSummit #DevOps

How It's Made: A Continuous Delivery Pipeline By Necco Ceresani Software delivery was once specific to the IT industry. Now, Continuous Delivery pipelines are used around world from e-commerce to airline software. Building a software delivery pipeline once involved hours of scripting and manual steps – a process that’s painful, if not impossible, to scale. However Continuous Delivery with Application Release Automation tools offers a scripting-free, automated experience. Continuous Delivery pipelines are immensely powerful for the modern enterprise, boosting production and even customer satisfaction. Getting Started: Measure the Existing Process To get started building a Continuous Delivery pipeline, the IT Manager measures key metrics from the existing software release pipeline. The most important metrics to look at are: Time to Deployment Deployment Frequency Cha... (more)

Application Architecture With Azure Service Fabric

Is Azure the dominant cloud-based development infrastructure of the future? There’s some good evidence to support that claim. At last year’s Dell World conference in Austin, TX, Microsoft CEO Satya Nadella announced on stage that there are only two horses in the contest for control of the cloud. “It’s a Seattle race,” Nadella said. “Amazon clearly is the leader, but we are number two. We have a huge run-rate. All up, our cloud business last time we talked about it was over $8 billion of run-rate.” Normally, you could dismiss that as typical marketing speak, but market analysts tend to agree with him. Gartner’s Magic Quadrant for Cloud Infrastructure as a Service Report found that there are only two leaders in the space. AWS is ahead, but Microsoft Azure’s offerings are growing faster. Gartner concluded, “Microsoft Azure, in addition to Amazon Web Services, is showi... (more)

Site Reliability Engineering: DevOps 2.0 | @DevOpsSummit #Cloud #DevOps #DataCenter #Monitoring

Site Reliability Engineering: DevOps 2.0 By Saba Anees Has there ever been a better time to be in DevOps? TV shows like “Person of Interest” and “Mr. Robot” are getting better at showing what developers actually do, using chunks of working code. Movies like Michael Mann’s “Blackhat” (2015) won praise from Google’s security team for its DevOps accuracy in a few scenes. Look around and you’ll discover elements of DevOps culture filtering out into wider society, such as people in all walks of life discussing their uptime or fast approaching code lock. On the other hand, perhaps the biggest thorn in the side of DevOps is that developers and operations teams don’t normally get along well. Developers want to rush ahead and compile some groundbreaking code under extremely tight schedules, while operations teams try to slow everyone down to identify systemic risks from acci... (more)

American E-Commerce Napping | @CloudExpo #API #IoT #BusinessIntelligence

Is American E-Commerce About to Be Caught Napping with Payment Methods With a slow-growing domestic market and their own consumers increasingly shopping cross border, US e-commerce sites are starting to realize they need to compete globally. But are they ready for it? And are their payment service providers? A.T Kearney´s "2015 Global Retail E-Commerce Index Report "put it in a nutshell: with the global explosion of e-commerce, being able to effectively sell across borders is going to be a key differentiator between the next round of online-retail winners and losers. By being good at selling across borders, the winners will be able to expand into new markets without the cost of having a physical footprint in those markets(1). This will give them the competitive edge over rivals still locked into just their domestic markets. The challenge this poses is especially rele... (more)

Don’t Call #BigData Dead | @CloudExpo #IoT #AI #ML #MachineLearning

You can call me biased, or out of touch, but over the past two years, I’ve been reading articles and blogs about how Big Data is going away, dying, or already dead. So what changed? Is Big Data falling into Gartner’s dreaded trough of disillusionment? Did someone discover that predictive analytics could have a butterfly effect and change the course of history and hence, we should abandon these voodoo analytics practices? Did we figure out that we actually don’t have enough data to call it “Big” data? Did we already finish analyzing all the data and we’re all done? Or… are the people calling it dead really just a bunch of marketers who are looking move on to the next new thought leadership topic, so they write one final blog to make one final impression just before they abandon the topic? Bingo. I’m looking at you… industry pundits, thought leaders, and analysts. T... (more)

The Impact on Ecommerce Customer Experience | @DevOpsSummit #APM #DevOps #DigitalTransformation

Personalization: The Impact on Ecommerce Customer Experience By Matt Keenan The generic customer journey is dead. One size no longer fits all – for both B2C and B2B customers. So how do you make a customer feel special when the internet has all but eliminated differentiating by product or price? According to Gartner, the delivered digital customer experience must be the key differentiator for your organization.1 So it’s no surprise that one of the top initiatives for retailers is to deliver unique and engaging experiences to each and every customer they serve, appealing to their unique wants and needs, on-line and in-store . The first wave of targeting content, or Personalization, consisted of segmenting customers into static, broad groups across channels such as web, email, banner ads, and product recommendations. The premise was that customers can be grouped based... (more)

What is IoT?

In my last blog post, I shared my predictions for the Internet of Things in 2017. Prior to that, I talked about why I believe IoT is real, and how there is an opportunity for many businesses to improve operations, enable automation and drive new revenue. In this in a short video, I answer the question I’ve been asked so many times. What is IoT?   Check out this 7-minute video and learn: Ways in which IoT surrounds us every day. What we can learn from e-commerce and the similarities with IoT. How IoT is being used in the enterprise to become smarter like our homes. How IoT can play a meaningful role in many businesses. How to outfit a store with IoT-enabled devices like kiosks, vending machines, Point of Sale systems, digital signage and more to improve the customer experience. ... (more)

[session] Chinese Internet | @CloudExpo @CDSGlobalCloud #SDS #DataCenter

Understanding the Inscrutable Chinese Internet If you had a chance to enter on the ground level of the largest e-commerce market in the world - would you? China is the world's most populated country with the second largest economy and the world's fastest growing market. It is estimated that by 2018 the Chinese market will be reaching over $30 billion in gaming revenue alone. Admittedly for a foreign company, doing business in China can be challenging. Often changing laws, administrative regulations and the often inscrutable Chinese Internet combined with ICP registration, the Great Firewall, and BGPs have resulted in a limited foreign market in Mainland China. Today there are more than 60 existing governmental Internet regulations that are implemented by the provincial branches of state-owned ISPs, companies, and organizations. In addition, each province of China h... (more)

Update On The Megatrend of Robotics

Bob Gourley There are seven key megatrends driving the future of enterprise IT. You can remember them all with the helpful mnemonic acronym CAMBRIC, which stands for Cloud Computing, Artificial Intelligence, Mobility, Big Data, Robotics, Internet of Things, CyberSecurity. In this post we dive deeper into the trend of Robotics. Operating along a spectrum of human controlled to semi-autonomous to totally independent, robots are already operating in our world. They save lives in hospitals, are taking the place of humans in dangerous jobs, improve our oil exploration and farming, endure the hazards of outer space and now fight our wars. Soon they will make driving safe. Like AI, Robotics hold great potential to displace large portions of the global workforce. Robotic factories are already causing a large shift of manufacturing back from China to the US and we expect th... (more)